Privacy Policy
Last Updated: August 2026
1. Introduction
Ezee Repair ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
2. Information We May Collect
When you use our website or contact us for services, we may collect:
- Name and contact information (phone number, email address)
- Service location address
- Service request details and appliance information
- Communication records
3. Communication Consent
We collect personal details like your name, email address, and phone number etc. By sharing your information, you authorize Ezee Repair to contact you via SMS, RCS, WhatsApp, Email, and other communication channels. This consent overrides any NDNC/DND registration as per TRAI regulations.
4. How We Use Information
We use the information we collect to:
- Provide washing machine and A/C repair services
- Communicate with you about service requests
- Schedule service appointments
- Improve our services
- Respond to inquiries and support requests
5. Contact and Service Requests
When you submit a service request through our contact form, the information is used to process your request and may be shared via WhatsApp for immediate service coordination.
6. WhatsApp Communication
We may use WhatsApp to communicate with customers regarding service requests. Your phone number and service details may be shared through WhatsApp for this purpose.
7. Cookies
Our website may use basic cookies for functionality purposes. We do not use tracking or advertising cookies.
8. Third-Party Services
We may use third-party services such as Google Fonts and icon libraries to enhance website functionality. These services may collect limited technical information.
9. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
10. Data Retention
We retain your information only as long as necessary to provide services and fulfill the purposes outlined in this policy.
11. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
12. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect information from children.
13. Policy Changes
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
14. Contact Us
If you have questions about this Privacy Policy, please contact us:
Ezee Repair
Santosh Nagar, Hyderabad, Telangana, India
Email: ezeerepair121@gmail.com
Phone: +91 7671010830